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To open Nationwide’s new account, customers must already hold a main current account from the Flex range (FlexAccount*, FlexDirect* or FlexPlus*) with the building society. In this review we discuss the benefits and drawbacks of this popular account to help you decide whether it makes financial sense for you. Nationwide has announced a major downgrade to its popular £13-a-month FlexPlus current account, leaving thousands of customers wondering whether it … Your not helping a clinically vulnerable 77 year old member of yours by blocking his account so he cannot use his debit card and making him come to the branch in person to take out cash even though he is at high Risk of Covid 19. So, repairing your £100 phone using the insurance on this account will actually cost you £206. What We Like About the FlexPlus Account: 4.8/5.0 rating on the app store – a good mobile app experience can make managing finances easier*. Access to Apple Pay, Google Pay and Samsung Pay available with applicable devices. The way they speak to you on the phone makes you feel terrible and they offer little to no help when things are bad. NATIONWIDE has unveiled a series of changes to its flagship FlexPlusCurrent account which comes with a hefty price hike of £36 over a year. The phone insurance was an absolute joke. Do I have overlapping coverage from other policies? Always there, ready to help with any concern. Honestly cant believe how hard it is to remove a name from a joint account. Poor Poor customer service, no one seems to resolve the problem. This account is also not the best option if you frequently dip into overdraft because of high interest rates. If you own two autos and all have expensive mobiles then this account is even more worth the monthly price. Written on: 08/03/2008 by maddog08 (2 reviews written) I have nothing but praise for the way the Nationwide Basic FlexAccount treats you. Account holders can also access cashback offers from selected retailers. Here's what you get with FlexAccount No monthly account fee Pricey monthly fees of £13/month can quickly add up (£156/year). SHAME ON YOU NATIONWIDE, Honestly cant believe how hard it is to… The monthly price may not be worth it if you don’t travel abroad (beyond the EU) often, only take one or two holidays per year, or have an old or basic mobile. If your phone is valued at say £100 and it is damaged, you would only pay £50 to repair it but that is on top of your fees which add up to £156/year. However, unlike the other banks, the Nationwide FlexDirect account comes with a 0% overdraft for the first 12 months. I wish I never swapped from my previous bank its the worst mistake I have ever made. But this week I have done exactly that – and switched to a packaged current account costing a tenner a month. Full insurance benefits are extended to all family members living at the same address. 8 million current account holders – this is a popular offering at Nationwide. Exclusions and limitations apply, so please read … Home Office: One Nationwide Plaza, Columbus, OH. Nationwide Mutual Insurance Company. We are pleased with our Nationwide Flex Account, helpful customer service and easy to use online banking. 2 months later they then decided to freeze my wife's and parents Nationwide accounts, again without warning or a phone call and have spent endless hours trying to get to the bottom of their negligence and unprofessional staff in their Fraud Support team. This website uses cookies to help enhance your user experience. Insurance policies include winter sports, golf and business. Now the weekend is around the corner and this will delay by claim process by a week! Effectively paid out £75.00 for a £500.00 iPhone. It's making small changes to the worldwide family travel insurance it offers. Not to mention how they have tried for two months in a row to close my account on the first of the month when rent is due etc. A week later my account was frozen and the funds were taken out by NBS without any warning or consultation. Everything You Need to Know About Barclays Overdraft, Revealed: 10 UK Banks Set to Hike Up Their Overdraft Fees. And what sort of untrained people are working for LSG/Nationwide?!? There customer service is honestly terrible. !, I then told him the reason for my call to which he replied to transfer money back from credit card to current account would take 5 days to process..... and as i questioned why so long, he replied, you made the mistake what do you want us to about it? I did exactly what he asked me to do and today on 23/10/2020 I have received an email that asked to contact LSG and when I called they told me that I sent the wrong form and that I have to fill in a new form and send back again You must be within 2 months of your course start date to be eligibile for this account. However, when I was researching the Nationwide Flex Direct current account, I noticed that there’s also a Nationwide Flex Plus current account. For a small monthly fee, I have access to phone insurance (which I have used 3 times), worldwide family travel cover, breakdown cover and preferential rates on my overdraft, loan and credit card. The Nationwide Flex Direct account has 'simplified' overdraft charges, pays interest on balances in credit and unlocks access to other products. Diabolical customer service! Closing all accounts and will not be using them again!!@!!@!@!@!!!@!@@. The Nationwide Flex current account charges £10 a month and includes annual travel insurance, mobile phone insurance, UK & European breakdown cover and a 12 month warranty extension on electrical goods. What kind of service is this?!? Nationwide travel insurance overview. Why was I sent the wrong form from LSG team in the first place? Home Office: One Nationwide Plaza, Columbus, OH. Nationwide, Nationwide N & Eagle, and Nationwide Is On Your Side are service marks of Nationwide Mutual Insurance Company. I would like to make a complaint about the service I have been getting from your insurance provider LSG. You need to be 18 or over to apply for an arranged overdraft. The FlexPlus account makes sense if you are a family with multiple dependents who go on regular holidays abroad. Joint current account options with flexibility to bank via secure online banking, a free mobile app, branch access and telephone banking. Nationwide Investment Services Corporation, member FINRA. Upon negotiating with the third party to recoup funds I notified NBS of the defrauded funds crediting my account in the third week of March a week prior to the transaction so they are aware of the situation. The account has long been a … Yet the move is set to make me … I’d recommend cancelling a flex plus current account, the monthly cost is no longer good value as the insurance cover is essentially worthless. As the situation is changing rapidly, we recommend checking Nationwide's website before buying. I only opened the account a few months ago, having left the Nationwide a few years back because of the Faster payments mess amongst other things I think that they have since improved no end. Excess payments on mobile phone claims have increased. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Nationwide FlexAccount reviews. Nationwide FlexPlus account. Producing the cards costs money, posting it costs money... Every year they change my debit card despite the fact that it is valid for another 4 years. I am ever grateful to these banks and the difference between customer care and support is night and day compared to the crooked Nationwide. Thanks a bunch. All rights reserved - Privacy Policy, British Bank Awards 2019 Finalists revealed, Smart Money People 360 Ratings - Winners and Losers. I love my Flexaccount. Find out more: coronavirus news and advice from Which? I had someone trying to steal money from my account, after the second transaction they instantly messaged me to respond to if it was me or not, I responded saying no straight away and instantly the attempts where blocked and the transaction they had taken was given straight back to me, they then worked with me to find alternative ways to protect my account. Lastly in the same week, i accidently transfered some money from my current account to my credit card (online via internet banking), I was meant to transfer it to my savings account but as you know its very easy to select the wrong account to transfer money to in the drop down menu. Nationwide Investment Services Corporation, member FINRA. If you have a current account or savings account, you can visit your local Nationwide branch or call 0800 464 3139 and speak to an advisor. Nationwide FlexAccount reviews come from people like you! 9/10/2020 a large sum of money went from my natwest account and my natwest account was shutdown meaning it had gone to Nationwide.. 6 days later nationwide are saying they sent it back when natwest are saying they have no funds from them recived so where has my money gone? I have been assaulted in the morning of Tuesday 20/10/2020 and the first thing I did was to call the line to open a claim for the stolen phone (as this is one of the products I have with my flexplus nationwide account). Products and discounts not available to all persons in all states. Nationwide auto insurance earned 4.0 stars out of 5 for overall performance. I have transferred to a Nationwide Flex account and the transition was far from smooth. 10 weeks so far waiting for settlement on simple straight forward claim. Although not having failed to pay any of my bills EVER, I was declined for a mortgage. Shame on NBS!! Impossible to get through to them even though they stopped the free number. The Nationwide FlexDirect account requires a minimum of £1,000 to be paid in each month, and pays 5% AER up to £2,500 held in the account for the first 12 months – after that point, the AER will drop to 1%. Having fallen a victim to Coronavirus was worried about making loan repayments for the upcoming month as I was in self-isolation and on unpaid leave from work. Let’s say you’re £500 overdrawn for three weeks out of every four. Travel-friendly contactless debit card to withdraw cash or make payments abroad without foreign transaction fees. Neither account … No one passed me through, I called in and my query is not related to balance, I have already paid the monthly amount due on my card thanks! See if you’re eligible for Portify Flex Finance. And remember, if... Nationwide FlexAccount reviews come from people like you! Well nationwide STUPIDLY did not cancel the switching process like IDIOTS. Nationwide acts as an intermediary for the insurance products provided with the Nationwide FlexPlus Current Account. The FlexAccount is a UK personal current bank account from the Nationwide Building Society. I don't really understand why so many negative reviews as never really had many problems that haven't been easily sorted out and am happy although i do feel there is a few improvements that need to be made as feel nationwide is bit behind other banks and building societies with features main one for me would be with open banking as currently is one of very few that don't include savings accounts as part of … All for a fee of £13 a month for maintaining the account. Expensive overdraft interest rate of 39.9% APR. With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. They will charge you for any violations such as direct debits and bounced cheques. 8 million current account holders – this is a popular offering at Nationwide. Subject to underwriting guidelines, review, and approval. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Really like the light and spacious branches, all products are made clear by the excellent documentation that is provided and the staff have super knowledge too. Every year they change my debit card despite the fact that it is valid for another 4 years. Have always kept up with my loan payments and never missed anything for the past 3 years. Nationwide only has one account that is specifically for higher education students. What kind of student bank account does Nationwide offer? Honestly the worst experience with any bank. Ive spent an hour on hold, been hung up on, logged a complaint and sill got nowhere. Keep in mind that the Financial Conduct Authority (FCA) recommends asking yourself the following questions when deciding whether a packaged account makes sense for you: For £13/month (£156/year), the FlexPlus account includes the following banking and insurance products: Note: Travel insurance cover may be temporarily restricted due to the coronavirus pandemic: more here. © 2020 Portify Limited. They are so so bad, I completed a switch application from Natwest to Nationwide, two days later nationwide declined my application which i was fine with and took it on the chin.. not like i dont have an account with 3 other banks. If you have a problem, you ring them up and they really do sort it out. Read Speedway's review of the Nationwide Basic FlexAccount, 7 of 8 Nationwide Basic FlexAccount reviews, & compare with other Bank Accounts at Review Centre. There customer service is honestly terrible. Nationwide Mutual Insurance Company and Affiliated Companies. 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